Common FAQS: Users

Do I need a different account for each organization I belong to?

No, it is recommended each user only have one Coffective account. You can access multiple organizations using a single login email. Learn more about how to request to create a new organization and navigate between organizations.


Can I request to join an organization?

No, users are either added to an organization by their organization's Administrator or by Coffective Support. This helps Administrators manage their organization's users and ensures you have the right accesses to dashboard sections.


Who can see an organization's associated users?

Only Administrators of an organization can see that organization's associated users. Training Managers and General Users will not see the Users section in their left navigation sidebar.


Does removing a user from my organization delete their account?

No, removing a user does not delete the user's account. It simply removes them from being associated with your organization. The removed user will no longer see your organization in their Coffective dashboard. Learn more about how Administrators can manage users.


Can I assign a user to training?

To assign users to training, please contact Coffective Support (solutions@coffective.com). Note: Inviting a new user to join your organization does not grant them access to training.
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